Let's Talk

Let's Talk: A Workshop to Enhance Communication

On-Site Training Only
Length: 1 day
Number of Participants: Up to 20
Materials: Notebooks and handouts provided

Communicating for Understanding

The DISC™ Personal Profile System, a learning tool to explore and identify behavioral tendencies:

Discern behavioral strengths of others
Value the strengths and personal behavior of others
Managing effectively
Communicate for increased understanding

Listening Skills and Conflict Management

Learn that actions speak louder than words and the impact of nonverbal, attending behaviors
Understand the difference between active and passive hearing
Practice active listening
Learn a method for managing conflicts and handling feelings
Understand the difference between aggressive, assertive, passive, and passive-aggressive behaviors
Realize that aggression is in the eyes of the beholder

Action Planning

To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness

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