Performance-Based Contracting

On-Site Training Only 
 Length: 2 day  
 Number of Participants: Up to 20
 Materials: Notebooks and handouts provided

During this 2-day program participants will understand the concept and use of Performance-Based Contracting (PBC). Participants will learn to plan for and develop PBC statements of work, and design measurement criteria for work performed under such contracts. Contractor selection, performance incentives, outputs and outcomes and best practices will also be covered.

Objectives

As a result of taking this training, participants will be able to:

  • Plan for upcoming performance based contracting

  • Overcome service contract performance problems

  • Draft and complete PBC Statements of Work

  • Facilitate the creation of key PBC SOW measurements

  • Effectively measure contractor performance under performance based service contracts

 Agenda

Introduction to Performance Based Contracting (PBC) 

  • Definition

  • Benefits of effective Statements of Work

  • FAR guidelines and contract type preferences

  • PBC history

Performance Based Service Contracting (PBSC) Statements of Work 

  • Goals

  • Do’s and don’ts

  • Overview of performance measurements

  • Incentives

  • OFPP Best Practice Guidelines

      Conducting Market Research

  • Examining market trends and options

      Evaluating User Needs

  • Clarifying expectations

  • Surveys

  • Evaluation criteria

  • House of Quality

     Surveillance Plans

  • Quality Assurance Surveillance Plans (QASPs)

  • Methods of Surveillance

     Performance Indicators and Incentives

  • Types of incentives

  • Use of incentives

  • Measurement standards

     Measuring Outcomes

  • Evaluating performance

  • Roles and responsibilities

     Planning the PBSC Statement of Work

  • Prerequisites

  • Preparing a work breakdown structure

  • Understanding the approval process

      Organizing for the PBSC Statement of Work

  • Preparing an outline

  • Technical issues

  • Tips for effective organizing

      Writing the Statement of Work

  • SOW language

  • Drafting guidelines

  • Putting It All Together

  • Final Exercise

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