On-Site Training Only  
 Length: 1 day 
 Number of Participants: Up to 20
 Materials: Notebooks and handouts provided
 

Are people in your organization still writing “Pursuant to our conversation, enclosed please find the data which you requested.” If they are, they’re dinosaurs! Consider updating your employees’ writing style for the 21^st Century. In this one-day seminar, they’ll learn proven strategies to organize their thoughts in record time, and communicate with elegant simplicity to make the point and get the results they want.

This workshop is a timely investment in lean writing and eye-friendly formatting for today’s time-pressed readers—and writers.

Introduction: 

• Discussion on the importance of clear writing skills in today’s workplace and the individual writing needs of participants
• Group analysis of overhead samples of poorly written/formatted business documents.

Program: 

• KISS: Seven ways to keep it simple
• Seven pitfalls to avoid
• Planning & organizing made easy
• Opening & closings that get to the point
• The importance of tone
• Memos & Letters that work: confirmation, request, inquiry, policy, persuasion, complaint, refusal, sales & marketing, goodwill
• Formatting: Make your message leap off the page!
• Proofreading tips from Omar Khayyam
• Reports & proposals (optional)
• Program has writing exercises