Who Should Attend:

Meeting Facilitators, Quality Improvement Team Facilitators, Quality Leaders responsible for identifying and training Meeting Facilitators

Seminar Topics:

A. Facilitation Skills

          • What is Facilitation               • Facilitation Stages

         • Knowing Your participants      • Creating Participation

         • Facilitating Conflict                • Effective Decision Making

         • Meeting Management            • Process Tools For Facilitators

    B. Team Issues and Response Strategies

          • form, storm, norm, perform                        • team leader partnerships

          • identify, diagnose, intervene, analyze         • overbearing participants

         • floundering                                                • dominating participants

         • reluctant participants                                 • attribution

         • acceptance of opinions as facts                 • discounts

         • rush to accomplishment                            • feuding members

         • digression and tangents                            • team assessments

    C. Practice and Role Play

        We will prepare for and facilitate a wide range of meetings based on your companies 
        needs and preferences. Most often we focus on one skill set. Examples: strategic 
        planning, scenario planning, problem solving, or creative thinking skills.

     D. Next Steps

        setting up and maintaining your organization's meeting facilitators' support team

Seminar Considerations

This seminar is customized to best suit your organization’s goals and culture. We can focus on a specific area if preferred: strategic planning, scenario planning, problem solving, or creative thinking skills.

The results of this training are not canned, they will be your own. The approach is strategic: if people support what they create, your organization’s employees must do the hard work to build this capability. It cannot be imposed or authored by others. We will work together to build a capability which can meet and exceed your goals.

Participants receive a preparation worksheet along with a study text two weeks before the first seminar meeting. Most of our seminar role playing exercises will be based on preparation worksheet issues. We will simulate the situations participants want to succeed in, and help them develop the necessary skills.

I want to emphasize that each participant must take full responsibility to provide sufficient focus and support to the training and their individual projects so they emerge capable of facilitating effective meetings. Learning about and practicing these ideas and skills only during our training sessions will be insufficient to build the capability your organization is targeting. Rigorous out of session study and practice is required.

I encourage you to find and work with a resource you can learn with. Your benefit of our partnership should be measured by what you and your organization can do in-house after our work is completed and it's impact on your business performance.