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On-Site Training Only  
Length: 1 Day
Number of Participants: Up to 20
Materials: Notebooks and handouts provided

Managing People

Communication Styles

The DISC™ Personal Profile System, a learning tool to explore and identify behavioral tendencies:

  • Discern behavioral strengths
  • Value the strengths of others
  • Realize the impact of personal behavior on others
  • Manage effectively
  • Communicate for increased understanding
Situational Leadership II

The Leader Behavior Analysis II, an assessment tool:

  • To learn the four styles of leadership
    • Directing
    • Coaching
    • Supporting
    • Delegating
  • To increase flexibility in using each style appropriately
  • To diagnose follower development levels by analyzing follower competence and commitment
  • To understand the short and long-term effects of "over-supervision" and "under-supervision" on follower performance and morale
  • To use the skills of Situational Leadership to develop follower competence and commitment
  • To use the Management Action Planner, a tool for implementing DISC™ concepts and Situational Leadership II
Action Planning
  • To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness

     

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