The Keys
Successful Management
Management and
Leadership Fundamentals
- Identify the qualities of effective leaders
- Learn the difference between leading and
managing and why both are important
- Understand the functions of management
- Preparation
- Development
- Personnel
- Leadership
- Evaluation
- Understand the relationship between dignity,
credibility, trust and effectiveness
Delegation
- Become aware of the "ego trap"
- Learn a six-step process for effective
delegation
- Undersigned the responsibilities of management
in the delegation process
- Implement a system for delegation using the
Delegation Audit
Coaching
- Understand coaching fundamentals and guidelines
for giving feedback
- Dignity
- Respect
- Clarity
- Dialogue
- Learn the four-step model for coaching
effectiveness
- Use the Action-Results Dialogue to monitor
performance and give feedback
Motivation
- Explore the motivational theories of Maslow and
Herzberg
- Learn the four primary motivators
- Interesting Work
- Appreciation
- Feeling "In"
- Growth
- Develop strategies for improving motivation
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial and
leadership effectiveness
