Learning to effectively supervise and/or manage others are two of the most critical responsibilities within any organization. No doubt, everyone has experienced both "good" and bad" supervision and management practices.  In this one-day workshop you will learn, and practice, the tools and techniques necessary to ensure your success. New supervisors or managers as well as those who have had no formal training are encouraged to attend

 This skill-building workshop: 

• Allows you to identify behaviors that inhibit your success as a leader
• Increases your managerial/supervisory effectiveness by providing insight into your personal behavioral style
• Offers practical guidelines for enhancing employee performance
• Will enable you to build trust and rapport with your subordinates while maintaining your leadership credibility

 Objectives:

 At the conclusion of this workshop attendees will be able to:

• Identify effective leadership characteristics
• Understand the techniques of defining performance expectations
• Coach employees to success
• Provide SMART feedback
• Explore the benefits and pitfalls of employee recognition
  
   

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