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Lets Talk: A
Work Shop To Enhance Communications
Communicating for
Understanding
The DISC™ Personal Profile System, a learning
tool to explore and identify behavioral tendencies:
- Discern behavioral strengths of others
- Value the strengths and personal behavior of
others
- Managing effectively
- Communicate for increased understanding
Listening Skills and Conflict
Management
- Learn that actions speak louder than words and
the impact of nonverbal, attending behaviors
- Understand the difference between active and
passive hearing
- Practice active listening
- Learn a method for managing conflicts and
handling feelings
- Understand the difference between aggressive,
assertive, passive, and passive-aggressive behaviors
- Realize that aggression is in the eyes of the
beholder
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial and
leadership effectiveness
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