CATEGORIES

Human Resources/Workplace Compliance

Administrative

Customer Service

Key Account Selling

Leadership

Negotiating

Operations

Safety

Selling Skills

Supervision

 

HUMAN RESOURCES - - Sampling of available courses...download complete listing here

 

 

SEXUAL HARASSMENT

FOR MANAGERS & EMPLOYEES 

Sexual Harassment for Everyone
14:38
 
Sexual Harassment is illegal. We’re all against it. But, nothing good happens about this topic unless it is openly discussed and everyone takes a stand. The U.S. Supreme Court has ‘strongly suggested’ that every employer in America take action. This class is the way we begin the discussion with each and every employee of our organization. Watch, learn and take a stand.
Sexual Harassment for Managers
14:46
 
Managers have a legal duty to not only report instances of illegal harassment, they also have a legal duty to “adequately supervise.” What does this mean? Do supervisors have a responsibility to report sexual harassment that they know about? The answer is, “Yes.” Can supervisors be held liable for sexual harassment that they “should have known about?” Learn here.

INVESTIGATING COMPLAINTS & SUPERVISOR RESPONSIBILITIES

Investigating Complaints
9:25

Someday, one of your employees is going to be sexually harassed by another one of your employees (or by one of your customers). Having a sexual harassment policy is your first line of risk management insurance…but what you do with the complaint will determine whether or not you reduce—or even eliminate—liability. Did you know that the Equal Employment Opportunity Commission has gone on record with a statement that means you probably can’t safely investigate the complaint yourself? View this program and find out what to do…and, more importantly, what not to do before that sexual harassment complaint lands on your desk.
Supervisor's Responsibilities
11:01

Your supervisors probably don’t know exactly what they must do when they hear about a potential sexual harassment situation at your bottling operation. If you didn’t train them, you’re liable for their mistake. That could cost you lots of money. If you did train them, not only will they know what to do, but you will have a great start on an affirmative defense if you are served with a lawsuit. Ask your lawyer how important that is. This simple program will serve as evidence of your good faith effort to eliminate sexual harassment from your workplace…and help you solve sexual harassment problems in-house instead of at the court house.

WRITING & COMMUNICATING A POLICY

Writing and Communicating a Policy
16:34

We’re not lawyers and we don’t give legal advice. But, one thing is for sure: if you don’t have a sexual harassment policy you’ll be talking to a lawyer sooner rather than later. The U.S. Supreme Court has sent us a message: Have a sexual harassment policy and communicate it to all of your employees. And, just putting it in the ‘employee handbook’ or posting in on the bulletin board isn’t enough. Learn what to write and how to ‘Farragherize’ (not Mirandize) your employees. Then take what you learn to your lawyer and save a ton of money both now and later.

LEGALLY HIRING

Legally Hiring
12:23
 
If you’ve ever read in the newspaper about a company being sued for discrimination (and who hasn’t?), chances are that company was being challenged about how it hired new employees. There is a right way—a legal way—and a wrong way to go about this process. And, due to the fact that many customers have high turnover rates, they are ‘out of practice’ when it comes to recruiting, interviewing and selecting new employees. And, worst of all, they may not have a well written job description or interview guide based on the job description. Fix all that with what you learn in this class.
Interviewing Checklist
5:15
 
There is more to hiring a qualified candidate to work at your business than simply saying, “You’re hired.” What about record keeping? What should you say to the people you don’t hire? Can you be sued if you make a mistake in hiring? Get up to date by watching this quick program.

LEGALLY FIRING

Legally Firing
11:22
 
The media would have us believe that all bosses are ‘bad guys’ and that they love nothing more than to fire people. Nothing could be further from the truth. We’ve never met a person who enjoyed firing someone. A bigger problem is that we know lots of customers who are afraid to fire anyone. That’s because they don’t understand what the law says. You have to run your business and, because of that, you may need to fire somebody sometime. Don’t get sued. Watch and learn how to make this painful process less painful.
Termination Checklist
8:51
 
Nobody likes to fire an employee—even one who has it coming. What can you do if you must fire someone to make the process go as smoothly as possible for both of you? You need a checklist. Find one right here.

HUMAN RESOURCES COMPLIANCE ACTS

Americans with Disabilities Act
9:09

The Americans with Disabilities Act has been around for a long time and, still, lots of supervisors and managers don’t understand their responsibilities under this law. Can you inquire about a job candidate’s readily apparent disability during a pre-employment interview? Can you fire a disabled employee who does not perform up to standards? Learn about all of that and more here.
Age Discrimination in Employment Act
5:45


The Age Discrimination Act is predicted to become the basis for increased litigation in the American workplace as baby boomers age. Can you fire someone over 40? Will you lose a lawsuit if you do? You owe it to yourself to understand this law.

Family and Medical Leave Act
3:55

The Family and Medical Leave Act gives employees certain rights to take unpaid leaves when certain things happen to them or to members of their immediate family. Is your workplace covered under this law? Do you know what you have to do when an employee asks to take a leave of absence? Who qualifies? How long can they be gone? Do you have to give them their old job back when they return? Learn here.

Pregnancy Discrimination Act
3:48

The Pregnancy Discrimination Act is a federal law that makes pregnancy and related medical conditions protected classes in employment. What, exactly, does that mean? Do you have to hire an obviously pregnant job candidate when you know that their delivery date will coincide with your peak production time? Can you fire a pregnant employee who is not performing her job up to standard? Are expectant fathers covered under the law? Find out here.

Fair Labor Standards Act
5:10

The Fair Labor Standards Act has been around for years. Yet employers in every state violate provisions of this law every year and pay dearly for their mistake. Learn what this law is all about and how it might change the way you think about some of your employees, their rates of pay and the hours that they work.