Learning Objectives:

• To use time management techniques to control work interruptions

• To build trust among colleagues and between departments

• To run effective meetings that produce results and stay focused

 Course description:  In this hands-on course, the participants will be able to build on their current knowledge and practice new skills in time and meeting management.  The learning will use a variety of learner-centered activities to master the course content and immediately apply what they have learned aback at work.  These learning activities include: self-assessment via the DISC instrument, case studies, lecturettes, and work centered simulations.

Course Outline

Day #1

I. Course Introduction

• Expectation setting

• Course ground rules

• Participant introductions

II. Manager Work Styles

• Complete DISC assessment

• Debrief on DISC assessment results

• Applying DISC results to work place issues

III.  Time Management Techniques

• Assessing current time management approaches

• Identifying time wasters at work

• Dealing with time wasters at work

Day #2 

IV. Trust Issues at Work

• Definition of trust

• Trust destroyers

• Ways to increase trust

V. Effective Meeting Management

• Setting expectations

• Creating meeting ground rules

• Task focus in meetings

• Process focus in meetings

• Influencing in meetings without line authority

VI. Course Closing

• Action Plans to apply what has been learned back at work

• Course evaluations

• Goodbyes