Today’s workplace is changing. Organizational expansion along with cost containment have created new challenges and pressures on managers who must manage people from a distance. The goal of this session is to give managers the tools and techniques to help them be more effective as distance leaders.

Learning Outcomes:

Participants will learn how to…

• Motivate individuals and teams from afar

• Coach employees using various means and media

• Build a team comprised of employees at different locations

• Communicate effectively with those they do not see face-to-face

• Manage employees’ performance from a distance

• Develop rapport and trust with members of virtual teams

Topical Outline: 

I.          Key Principles of Distance Managing

            A. Competencies of effective distance managers

            B. Challenges of managing from afar

            C. Meeting employees’ needs and expectations

 

II.         Staying Connected

            A. Communicating from a distance

            B. Using technology to bridge the gap

            C. What cannot be done from a distance

            D. Building trust from a distance

 

III.        Managing Virtual Teams and Team Members

            A. Setting expectations and accountabilities

            B. Teaching people to manage themselves

            C. Coaching via various venues

            D. Gaining commitment versus compliance

            E. Using peer feedback and coaching

            F. Building a virtual team

 

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