Module 1: Defining and Supporting Projects

• How Do You Know It’s a Project?

• The Big Picture

• How Does It All Fit Together?

• Project Tools Categories

• Project Scope and Parameters

• The Reality Triangle

• Project Management Processes

• Taking the Time to Define Requirements

• Impacts of Poor Requirements Definition

            Project Exercise 

Module 2: Developing Requirements and Clarifying Expectations

• Developing a Common Understanding

• Requirements Ambiguities

• Using Smart Questions

• Involving the Right People

• Effective Meetings

• Reducing Ambiguity

• Using Exploration Methods

Project Exercise 

Section 3: Planning for Success

• Planning Principles

• Defining Functions

• Attributes

• Constraints

• Preferences

• Expectations

• Separating Wants and Needs

Project Exercise         

Section 4: Controlling Change

• Sources of Change to a Project

• Categories of Change

• Types of Change

• Change Management

• Key Change Management Considerations

• Defining Change Control Issues to Others

• Planning, Cost and Scheduling Baselines

• Measuring Ambiguity

• Technical Reviews

Project Exercise 

Section 5: Lessons Learned

• Measuring Satisfaction

• Studying the Delivery

• Lessons Learned Application

• Continuous Improvement