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Material Provided: 

·         Course book (3 ring binder)

·         “Project Management - Best Practices: Achieving Global Excellence” – by Harold Kerzner 

Instructional plan, methods and techniques: 

This course is taught using a combination of lecture, group exercises and instructor feedback (primarily exercise wrap-up). The course objectives are met by participants demonstrating mastery of the skills through class discussions and exercise development.

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Contents

Icebreaker 

Course Goal and Objectives 

Module 1: What is a Best Practice?

• Learning Objectives

• Introduction

• Review of the terminology

•  Why Do We Need Them (best practices)?

• Activity:  Many Definitions of a “Best Practice”.

• Common Definitions of a Best Practice

• Evolution of PM Best Practices

• Where Do They Come From?

• Activity:  Sources of PM Best Practices

• Common Sources of PM Best Practices

• Most Important Points 

Module 2: How Do We Do It? – Defining a Best Practices Process

• Learning Objectives

• Introduction:

• Activity:  Building a Process for Best Practices

• Building a PM Best Practices Process

• Most Important Points 

Module 3: Why We Need a Project Management Methodology – Advantages and Problems

• Learning Objectives

• Introduction:

• Benefits of a Methodology

• Strategic Benefits

• Tactical Benefits

• Problems with Developing and Implementing a Methodology

• The Bottom Line

• Activity:  Defining a Project Management Methodology  

• Components of a Project Management Methodology

• Murphy is Alive and Well           

• Activity:  Recognizing the “Uglies” that creep into Projects

• Most Important Points 

Module 4: How are we doing? – Metrics, Key Performance Indicators (KPI’s) and Dashboards

• Learning Objectives

• Introduction

• Metrics and KPIs

•  Activity:  Defining Useable Project KPIs

•  Project Dashboards

• Activity:  Creating a Generic Project Dashboard

• Most Important Points 

Module 5: What Are Others Doing? – Common Project Management Best Practices

• Learning Objectives

• Introduction

• General Observations and Comments

• Common PM Best Practices

• Strategic/Organizational

• Tactical/Project

• Activity:  Identify and Analyze Potential ”Best Practices”

• Most Important Points 

Module 6: Where Do We Go From Here?

• Learning Objectives

• Introduction

• Individual or Personal Project Management Best Practices

• Enterprise or Organizational Project Management Best Practices

•  Activity:  Identify and Analyze Suggested Steps for Implementing Best Practices

• Most Important Points

• Personal Action Plan 

Course Wrap-up

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