Objectives 

They are to enable the participants to enhance and practice the critical skills needed to gain maximum employee involvement and productively.

What you will cover:

• Assessing communications and listening skills and behaviors.

• Learning and experiencing how personal feelings and attitudes impact communications.

• Learning how to give and receive feedback effectively.

• Practicing how to obtain the information you want or need.

• Learning how to deal with tough employees and how to apply appropriate discipline to employees effectively.

• Improving leadership abilities.

• Negotiating for win/win outcomes.

• Conducting performance appraisal discussions.

• Applying the principles for back on the job applications.

• Writing a personal plan of action. 

Who Should Attend? Experienced, newly promoted supervisors and high potentials