The Keys to Successful Management

 On-Site Training Only  
 Length: 1 day 
 Number of Participants: Up to 20
 Materials: Notebooks and handouts provided
Management and Leadership Fundamentals
  • Identify the qualities of effective leaders
  • Learn the difference between leading and managing and why both are important
  • Understand the functions of management
    • Preparation
    • Development
    • Personnel
    • Leadership
    • Evaluation
  • Understand the relationship between dignity, credibility, trust and effectiveness
Delegation
  • Become aware of the "ego trap"
  • Learn a six-step process for effective delegation
  • Undersigned the responsibilities of management in the delegation process
  • Implement a system for delegation using the Delegation Audit
Coaching
  • Understand coaching fundamentals and guidelines for giving feedback
    • Dignity
    • Respect
    • Clarity
    • Dialogue
  • Learn the four-step model for coaching effectiveness
  • Use the Action-Results Dialogue to monitor performance and give feedback
Motivation
  • Explore the motivational theories of Maslow and Herzberg
  • Learn the four primary motivators
    • Interesting Work
    • Appreciation
    • Feeling "In"
    • Growth
  • Develop strategies for improving motivation
Action Planning
  • To set goals for implementation of the strategies and concepts of the workshop for improved managerial and leadership effectiveness
 

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