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The Dynamics of
Effective Management & Leadership
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Management and Leadership
Fundamentals
- Identify the qualities of effective leaders
- Learn the difference between leading and
managing
- Understand the function of management at
preparation, development, personnel, leadership, and evaluation
- Understand the relationships between dignity,
credibility, trust, and effectiveness
- Learn how to lead effectively in a changing
environment
- Introduce a 360º feedback process
Stress Management
- Learn how stress is affecting the person, and
his/her effectiveness and productivity
- Introduce the Coping Stress Profile
- Analyze coping strengths
- Improve coping strengths
- Learn to minimize or eliminate common daily
stressors
Team Development
- Explore the importance of teamwork
- Understand the qualities of a successful team
- Learn the functions of team members
- Understand the stages of team development
- Participate in a team building simulation "The
Subarctic Survival Situation™"
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial and
leadership effectiveness
Communication Styles
The DISC™ Personal Profile System, a learning
tool to explore and identify behavioral tendencies:
- Discern behavioral strengths of others
- Value the strengths of personal behavior on
others
- Managing effectively
- Communicate for increased understanding
Introduction to Situational Leadership II (Situational
Leadership®II”, is a registered trademark of The Ken
Blanchard Companies. The content in our course is an introduction to the
SLII process. If you are interested in conducting the full SLII program
please let us know.)
- Learn the four styles of leadership
- Directing
- Coaching
- Supporting
- Delegating
- Increase flexibility in using each style
appropriately
- Diagnose follower development levels by
analyzing follower competence and commitment
- Understand the short and long-term effects
of "over-supervision" and "under-supervision" on
follower performance and morale
- Use the skills of Situational Leadership to
develop follower competence and commitment
- To use the Management Action Planner, a tool
for implementing DISC™ and Situational Leadership II
concepts
Delegation
- Learn the six-step process for effective
delegation
- Understand the responsibilities of management
in the delegation process
- Implement a system for delegation using the
Delegation Audit
Priority Management
- Develop a system for setting priorities
- Learn how to prioritize activities
- Handle changing priorities
- Time Mastery Profile
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial and
leadership effectiveness
Motivation
- Explore the motivational theories of Maslow and
Herzberg
- Learn the four primary motivators
- Interesting Work
- Appreciation
- Feeling "In"
- Growth
- Develop strategies for improving motivation
360º Feedback
- Review the results of the feedback process
- Set goals for improved management effectiveness
Coaching
- Understand coaching fundamentals and guidelines
for giving feedback
- Dignity
- Respect
- Clarity
- Dialogue
- Learn the four-step model for coaching
effectiveness
- Use the Action-Results Dialogue to monitor
performance and give feedback
Listening Skills and Conflict
Management
- Learn the impact of nonverbal, attending
behaviors
- Understand the difference between active and
passive hearing
- Practice active listening
- Learn a method for managing conflicts
- Understand the difference between aggressive,
assertive, passive, and passive-aggressive behaviors
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial and
leadership effectiveness
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