Overview:
Can a supervisor who is also a
good coach really make a difference? Certainly coaching is one of
several components necessary to motivate employees and accomplish
extraordinary results. The changes in employee interests and values from
money and fringe benefits to recognition and self actualization demands
a team leader who is aware of what is important to their employees, and
who has the ability to prioritize these needs to better encourage and
motivate them to work well.
Learn:
Through this training, you will
learn that coaching is a combination of a team leader, a manager, and a
coach. You will see that it is necessary for a coach to utilize clear
communication, employee participation, and the creation of a good work
climate to motivate their people to perform at their highest level and
beyond.
After this seminar you will be
able to incorporate the coaching system to create a positive, motivated
work climate. You will be able to integrate the components of coaching
into your daily supervisory activities. Lastly, you will understand and
be able to apply the coaching concept to increase employee productivity.
Objectives:
-
Define and identify your
responsibilities as a coach.
-
Identify specific ways to
build a coaching atmosphere.
-
Understand the importance of
the communication, participation, and good work climate factors of
coaching to improve your impact and effectiveness as a team leader.
-
Discover techniques for
introducing critical coaching aspects into your management style.
-
Develop motivation and
communication skills that support your role as a coach.
-
Assess your present coaching
style and its strengths and weaknesses.
-
Utilize coaching steps to
create a work climate in which excellence becomes the norm with your
employees.
-
Translate what you learn
into action.
Outline:
Creating Good Communication To Coach Your Team
A.
8 Steps To Enhance Communication And Improve Performance
B. Fine Tune Your Active Listening Skills
1. Show your employees that you think
what they say is important
C. The Basics Of Clear Two-Way Communication
1.
Create a good work climate to promote
communication
2.
Achieve understanding through feedback
3. Explain and clarify work assignments
Recognizing Feelings May Be
More Important Than Knowledge
A.
Learn To Maintain An Open Mind And Ear To Employee
Suggestions
1. Encourage employee feedback and
participation
2. Become part of the team
B. Plan Criticisms Carefully
1.
Practice the when, where, how's
2. Ask for feedback and opinions on
employee performance
C. Exercise Respect When Dealing With Employees
