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 TrainersDirect
was asked to assist a diverse group of thirty from several of the
Heineken’s operations in the Caribbean including St Lucia, Trinidad,
Puerto Rico and Barbados. The topic was negotiation. In practice the
sessions, facilitated by Dr. Rick
Goodman, turned into very much more and included elements of
personal and business coaching, observation and motivational speaking.
The response from the
group was unanimously positive. A lot of ground was covered and a lot
digested and learnt. Rick’s technique is to entertain as he teaches
and when done well there is surely no better way of getting the message
not just across but remembered.
Within the content
there was a wonderful lack of awful modern day business jargon. Rick’s
style is immediately engaging, highly energetic and rooted in pure New
York City: positive can do will do attitude, filled with bags of common
sense and peppered with a great sense of humor. Not bad attributes for
today’s world. All in all a totally worthwhile exercise.
Jonathan
Hall, Managing Director, Windward & Leeward Brewery, Castries,
St. Lucia
 "Best
training class I have ever attended in my professional career. The
excellence of the course was in large part due to the instructors
knowledge and professionalism. In addition, the instructor presented the
class in an entertaining manner which helped with some of the dryer
areas of the curriculum. Great Job! His experience in Project Management
is incredible. I will recommend this course to all my peers."
Corey
Turner, AIM Funds
"Easy to
understand, lots of real-life examples, very humorous."
Andy
Vu, AIM Management Funds
"The
information and exercises increased my knowledge and skill level to
improve my project management skills and awareness on how and why
decisions are made or not made in dealing with projects."
Randal
Sibley, AIM Management, Inc.
"I really
enjoyed the workshops. They made me think, learn, and have fun at the
same time. I like the way the trainer involved the class. It was not
boring like I thought it would be."
Sandra
M. Mouton, AIM Management, Inc.
 “What drew us to TrainersDirect was the quality of their people
along with their no-nonsense approach to training our personnel”.
“We are very, very pleased with how the trainers have stepped into
their roles. I feel that they have done exactly what we expected and
anticipated they would do."
Kellie
Tikkun, Pepsi Bottling Group
 "I
really enjoyed the strong knowledge of Project Management skills of the
instructor - as well as his real-life experiences."
Jennifer
Davis, BrassRing
"Effective,
pro-active, early-stage project management using pre-determined
case-studies/examples, based on our companies industry. Thank you very
much, I am a more valuable employee for attending."
Eric
Schelmann, BrassRing
 "I found TrainersDirect to be one of the most professional and
committed to "Customer Service" organizations that I have
worked with over the last Twenty-years. Without any doubt or hesitation
we will continue to use TrainersDirect within our company for future
training needs."
Rodger Sellers, Southeast Region Systems Consultant Manager, Brio
Technology
"Just a quick
note of appreciation to let you know how much I enjoyed your seminar
earlier this week. Although I’ve been involved in project management
for a while (it’s my primary job), I have never received any formal
training, and I found your lectures and exercises extremely useful in
terms of adding structure to existing processes. (I spent yesterday
putting together Project Control Books for the three projects I am
currently leading)!"
Betsy
Miller, Mass Financial Services
"It was good
to have a trainer with current real-world experience."
Dean
Matsun, Mass Financial Services
"I thoroughly
enjoyed the subject matter, teacher, and the interaction with the teams.
I feel this will greatly enhance my workflow and efforts."
Mark
Dooling, Mass Financial Services
 "Very great! Rewarding. The trainer was very patient and provided
lots of examples and suggestions. I learned many useful phrases to
use/replace current language that may not serve me during
negotiations."
Caroline
King, Interactive Data Corporation
"The sessions
were very hands-on and the materials that we used were very beneficial
in writing out the negotiation plan."
Lisa
MacMillan, Interactive Data Corporation
"A great
overview of the negotiation process. The trainer was really able to work
with a very diverse group of people and make sure everyone was getting
value from the class."
Kelly
Stead, Interactive Data Corporation
 "He
is such an intelligent man that it keeps your interest level so high
because you don’t want to miss a word of what he says…All of the
reading materials were concise and enjoyable to read. They were a nice
compliment to what was covered in the class… I truly feel that the
three days spent in this seminar will give me many years of using better
techniques in and out of the workplace. The topics that were covered can
be used in many situations in life."
Lisa
Cohen, Clinical One
"What was
interesting was that you were able to apply every discussion to each one
of us. Thank you for helping me realize that I am capable."
Heather
Wright, Clinical One
"The trainer
was extremely articulate and communicated thoroughly each
idea/concept/skill. I was especially honored to have been asked to
attend a course of this exceptional quality."
Curt
Santarella, Select Appointments North America
"The trainer
was very motivational and an inspiration. He was very approachable and
knowledgeable in his expertise/field. I feel that all levels, of any
office, would benefit from this training."
Michelle
McLenithan, New Boston Select Group
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